Shipping Information

Last Updated: 23 July 2026

Thank you for shopping with Muscle Veda. We aim to process and deliver every order safely and on time across India.

Shipping Coverage

We currently deliver orders to serviceable locations across India.

Delivery availability may depend on your PIN code and the coverage of our courier partners. If your location is not serviceable, we may contact you to arrange an alternative solution or cancel and refund the order.

Order Processing Time

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on Sundays, public holidays, or outside business hours may be processed on the next working day.

During sales, festivals, product launches, or periods of high order volume, processing may take slightly longer.

Estimated Delivery Time

Orders are usually delivered within 3–7 business days after dispatch.

Delivery timelines are estimates and may vary depending on:

• Customer location

• Courier availability

• Weather conditions

• Public holidays

• Local restrictions

• Incorrect or incomplete delivery details

• Events beyond our reasonable control

Remote or difficult-to-access locations may require additional delivery time.

Shipping Charges

Shipping charges are calculated and displayed at checkout before you complete your order.

Free shipping may be available on selected products, eligible orders, promotional offers, or orders meeting a minimum purchase value. Any applicable free-shipping offer will be shown at checkout.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and serviceable PIN codes.

COD availability will be displayed during checkout. Additional COD charges may apply and will be shown before the order is confirmed.

We may contact you by telephone, SMS, email, or WhatsApp to verify a COD order before dispatch.

Muscle Veda reserves the right to cancel COD orders that cannot be verified or are suspected to be fraudulent.

Order Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, WhatsApp, or another available communication method.

The tracking link may take up to 24 hours to become active after dispatch.

Customers are responsible for monitoring the tracking status and ensuring that someone is available to receive the package.

Delivery Address

Please provide a complete and accurate delivery address, including:

• Full name

• House, flat, or building number

• Street or locality

• Landmark

• City and state

• Correct PIN code

• Active mobile number

Muscle Veda will not be responsible for delivery delays or failed deliveries caused by an incorrect, incomplete, or inaccessible address provided by the customer.

Address changes may only be accepted before the order has been dispatched. Once dispatched, the delivery address may not be changed.

Delivery Attempts

Courier partners may make more than one delivery attempt, depending on their service policy.

If the customer is unavailable, refuses delivery, provides an incorrect address, or cannot be contacted, the shipment may be returned to us.

Additional shipping charges may apply if the customer requests reshipment of a returned order.

Delayed Orders

Although we make every effort to deliver orders within the estimated timeline, delays may occur due to courier issues, weather, strikes, public holidays, government restrictions, natural events, or other circumstances beyond our control.

If your order is delayed, please contact our customer-support team with your order number.

Damaged, Opened, or Tampered Packages

Please inspect the package at the time of delivery.

Do not accept the shipment if the outer packaging appears severely damaged, opened, or tampered with. Where possible, take clear photographs or a video before refusing or opening the package.

If you receive a damaged, incorrect, or incomplete product, contact us immediately with:

• Order number

• Product details

• Clear photographs

• An unboxing video, where available

• Photograph of the shipping label and packaging

Claims without sufficient evidence may not be accepted.

Lost Shipments

If the tracking status shows that an order has been delivered but you have not received it, contact us as soon as possible.

We will coordinate with the courier partner to investigate the shipment. Investigation timelines may depend on the courier provider.

If a shipment is officially declared lost, we may offer a replacement or refund, subject to product availability and our applicable policies.

Order Cancellation

Orders may only be cancelled before they are processed or dispatched.

Once an order has been dispatched, it cannot ordinarily be cancelled. Any return or refund request will be handled according to our Return, Refund, and Cancellation Policy.

Contact Us

For shipping, delivery, or tracking-related queries, contact:

Muscle Veda
Email: muscleveda005@gmail.com
Phone: +91 88603 38800
Address: Main Surakhpur Road, Near Vikas Boxing Academy, Saraswati Enclave, Gopal Nagar Extension, Najafgarh, New Delhi, Delhi – 110043, India

Please include your order number when contacting us so that we can assist you efficiently.